Refund Policy for Matric2Uni

Last Updated: 24 September 2025

1. Introduction
Thank you for choosing Matric2Uni. We are committed to providing you with professional and efficient university application assistance. This Refund Policy outlines the terms regarding payments and refunds for all services offered through matric2uni.co.za.

2. Payment and Service Commencement
All payments made to Matric2Uni for our application packages are final and non-refundable.

Upon successful receipt of payment, our team begins work on your application immediately. This includes allocating resources, initiating consultations, and commencing the preparation and submission processes specific to your chosen package.

3. No Refund Circumstances
Due to the immediate and bespoke nature of our services, we cannot grant refunds under any circumstances, including but not limited to:

• Once work on your application has commenced.

• If you change your mind about using our services after payment.

• If you are unable to complete your part of the process (e.g., providing necessary documents or information in a timely manner).

• If your application is unsuccessful or rejected by a university. (Our service covers the professional preparation and submission of your application; we cannot guarantee admission outcomes, which are determined solely by the universities).

• For any unused portion of a service once it has been initiated.

This policy applies uniformly to all our service packages, including single and multiple university applications.

4. Your Agreement
By proceeding with a payment and using our services, you acknowledge that you have read, understood, and agreed to be bound by this non-refundable policy.

5. Contact Us
If you have any questions about this Refund Policy, please contact us before making a payment. We are happy to clarify our services and processes.

You can reach us at:

• Email: hello@matric2uni.co.za

• Contact Form: https://matric2uni.co.za/contact-us/